Get in Contact
As of January 1, 2026:
Following the year-end holiday surge, support responses are taking 2-3 business days.
Our compact team prioritizes each request. Sharing your order info helps us assist you more rapidly.
Standard response time is 24 hours, though peak seasons may extend to 3 business days.
Check your spam folder first. Email typos happen — double-check yours. Hotmail sometimes blocks automated messages. As a last resort, contact us with your name and delivery address.
We deliver globally. Standard delivery ranges from 6-13 business days based on destination.
Tracking systems typically update 2-3 days following shipment.
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